Welcome to the Beam Blade Creations FAQ page! Here you’ll find answers to some of the most common questions about our products, services, and policies. If you need further assistance, feel free to reach out to our customer support team.
1. What products do you offer?
We specialize in custom laser-cut home decor, personalized gifts, kids’ name wall signs, and gaming accessories. Each item is carefully crafted to be both unique and functional.
2. How can I place an order?
Simply browse our website, add your desired items to your cart, and proceed to checkout. You can create an account or checkout as a guest to complete your purchase securely.
3. Do you offer customization?
Yes! We offer a range of customizable products, including personalized gifts, name signs, and home decor. Just select your preferred options during checkout or contact us for more details.
4. What payment methods do you accept?
We accept various payment methods including credit/debit cards, Net-banking, UPI, bank transfers through the payment gateways. You can select your preferred payment on the payment gateway’s page.
5. How long does shipping take?
Shipping times vary depending on your location. Domestic orders typically ship within 2–9 business days, while international orders may take longer. You can find more details on our Shipping Delivery page.
6. Can I track my order?
Yes, once your order ships, you will receive a tracking number via email to monitor your package’s progress.
7. What is your return policy?
Custom and personalized products are non-refundable. Please visit our Returns Policy for full details.
8. How do I contact customer support?
You can reach our customer support team by email at hello@beambladecreations.com or through our Contact Us page.
If you have any other questions or need assistance, don’t hesitate to get in touch. We’re here to help!